Frequently Asked Questions
How to update my billing information?
Billing is integrated with Stripe. You can update your billing information at any time, at the next billing cycle your new payment method will be used.
Is my data secure on your platform?
Xcellerate.app is designed from the ground up to be secure end-to-end. Complete tenant data seggregation, End-to-end encryption is implemented. Data-in-transit is encrypted using XChaCha20-Poly1305 offering both encryption and authentication inside a TLS1.3 connection. Data-in-rest uses todays’ highest encryption standards both agent-side and server-side.
Can I integrate Xcellerate.app with other platforms?
We have built an N8N.io node. You can build N8N worklows and integrate xcellerate.apop with hundreds of other tools and platforms.
If I cancel, can I export my data?
Our platform is designed with an API-first mindset. All data can be exported at any time within the boundaries of the rate limits defined by your subscription.
Can I define different user permissions & admin privileges?
Xcellerate.app has a complete RBAC implementation. You can create and assign multiple security roles to users to give them access to specific functions or a subset of the data set in your tenant